Self Storage Frequently Asked Questions

What sizes of storage units do you offer?

We offer a range of unit sizes, from small lockers to large spaces that can fit the contents of an entire house. Please contact us or visit our site for specific sizes and availability.

How do I access my storage unit?

You can access your storage unit seven days a week during our extended access hours. Our facility is designed for easy and convenient access.

Do you offer climate-controlled units?

Yes, we offer climate-controlled units to protect your sensitive items from extreme temperatures and humidity, ensuring their safety.

Is there a deposit required?

A refundable security deposit is required at the time of rental. This will be returned to you upon vacating the unit in good condition.

Do you offer any discounts or promotions?

Yes, we frequently offer special promotions and discounts. Please check our website or contact us directly for current offers and details.

How do I reserve a storage unit?

You can reserve a storage unit online through our website, over the phone, or by visiting our facility in person. We recommend reserving in advance to ensure availability.

What are your rental terms?

We offer flexible rental terms, including month-to-month leases without long-term commitments, to suit your needs.

What items are prohibited in the storage units?

Items such as hazardous materials, flammable liquids, perishable goods, and illegal substances are not allowed. Please refer to our rental agreement for a full list.

How do I make a payment?

Payments can be made online, in person, or set up for automatic billing. We accept various payment methods for your convenience.

Can I change my unit size if my needs change?

Absolutely! We understand that your storage needs may change, and we will work with you to find a unit that better suits your requirements.

What happens if I lose my key or forget my access code?

If you lose your key or forget your access code, visit our office during business hours. Our staff will assist you with regaining access to your unit.

Do you provide moving supplies or rental trucks?

Yes, we offer a variety of moving supplies, such as boxes, packing tape, and bubble wrap, as well as rental trucks to make your move easier.

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